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Appointmentssteth_pills_diary

Attendance at surgeries and minor illness clinics is by appointment and these are available each weekday. If you have an urgent problem we will see you on that day, although this may mean not seeing your usual doctor.  You can contact us on 01243 210086 which will take you to the surgery telephone system which will offer you a range of extension choices where you will be put into a queue. 

If you are in pain or feeling unwell, please let reception know so that your wait can be kept to a minimum.

Patients are allocated 10 minutes for a single appointment, so please try not to make more than one request at a consultation.  If there are several things on your mind please ask for a double appointment. Please also remember that an appointment is for one person only; where another member of the family needs to be seen or discussed, another appointment should be made (so that time can be allocated and the correct records made available).

We have now introduced online bookings for advanced appointments and repeat prescription ordering.  We also have the facility for you to access your Detailed Coded Record (this needs to be requested through the Practice).  If you would like to sign up to our online services please ensure we have an up to date unique email address for EACH patient where you will be happy to receive any confidential emails regarding health matters and appointments.  Please be aware that when your booking an appointment for a Nurse prescriber or a Paramedic Practitioner  that they are only able to see patients with "Minor illnesses".

You will need to bring in Identification to the Practice for us to be able to enable this.  Once your registered you can book online by clicking https://systmonline.tpp-uk.com/Login?PracticeId=H82038

 

Telephone consultations

Should you wish to speak to a doctor just for advice our receptionists will arrange this for you. You can book a time just like a normal appointment and the doctor will call you back as close to the appointed time as possible. You may find this service useful if you think it unlikely that you require a physical examination or if your query is straightforward.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

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