Friends and Family Test Results

 

See our latest results

65% Very Good
19% Good
9% Neither Good nor Poor
4% Poor
3% Very Poor
0% Don't Know

Patient feedback

Question:

On time. Everything was good.
Posted on: 13/04/2025

We alway get to see a Doctor when needed.
Posted on: 09/04/2025

Reciption staff always polite & helpful. Had a phone consultation the dr. Listened, answered all my questions & refered me to the relevant service i required.. Wasnt rushed, couldnt fault the practice as a whole at all. Well done Flansham Park dr.s...
Posted on: 09/04/2025

it was very good
Posted on: 06/04/2025

Telephone wait to book appointment was very long. Afterwards all went quickly and smoothly.
Posted on: 03/04/2025

The online booking system is not good at all. Opens at 8am , then by 8:01am, not open and must call or try again tomorrow . However when I have called the surgery the reception staff are very helpful, efficient and do their best to find you the earliest available appointment.
Posted on: 02/04/2025

My appointment with a nurse was arranged because a routine blood pressure test at the pharmacy showed high readings. When the nurse tested my blood pressure at the surgery it was still high but as I explained this had happened before and wearing a monitor had shown there was no problem, she gave me a form to record readings at home for 7 days. I was pleased the nurse listened patiently to my explanation and felt if there was anything wrong it would be picked up. The only improvement I can suggest is a text or similar when no further appointment is necessary.
Posted on: 02/04/2025

I needed help and you arranged a same day visit from Paul. He was excellent, kind, efficient and sorted things out. I couldn't have asked for better. Thank you
Posted on: 02/04/2025

No problem at all , didn’t have to wait long before my name was called
Posted on: 02/04/2025

I wasn’t informed that the doctor I saw was actually a trainee .
Posted on: 01/04/2025